Answers: Artisan 700 Problems? What is a Waste Ink Pad?

Artisan 700 Problems?

The Epson Artisan 700 wireless set-up can be stressful enough, but what happens when the printer gives a mysterious error and demands a call to support.  The Epson Artisan 700 all-in-one inkjet printer is an excellent choice based on numerous reviews around the web, however there are some lesser known problems that may pop up over time – and they have alternative solutions.

Artisan 700 waste ink pads - removed from brand new printer, after initial ink charging.

Artisan 700 waste ink pads - removed from brand new printer, after initial ink charging.

A major issue is the waste ink pads – there are super absorbent pads inside the printer that are present to soak up wasted ink, or ink used during cleaning and spillage through normal printing.  Once these pads get full of “wasted” ink, the saturation level is communicated to a memory chip inside the printer, and the printer will not function until the waste ink memory is reset, and the pads may need changing. This is all covered under the warranty, however if the printer has been modified for a CI system, or other reason, warranty support may be void.

If the printer is out of warranty, there is hope.  That memory chip has to be reset with a piece of software generally reserved for Epson tech support staff. Through the magic of the internet, the Epson made waste ink pad reset software tool from Epson support can be had, for a price.

Removing the waste ink pad – Artisan 700:

Step One:

Get a good work area set-up.  You will need a phillips-head screwdriver, and something with a flat surface to pry something open with.  A small flat-head screwdriver should do the trick.

[tools]

Step Two:

Position the printer with the LCD screen down, and the scanner lid facing away.  Stand it up on the LCD screen side, and have the bottom of the printer facing you.  This way, the screw is easier to get to, and the waste ink pads tray can just fold open like a book.

View of bottom of the Artisan 700 inkjet printer. Waste ink pad is highlighted.

View of bottom of the Artisan 700 inkjet printer. Waste ink pad is highlighted.

Step Three:

Remove a single screw.

Single screw to remove to get the Artisan waste ink pad out of the printer, or gain access to the waste ink tube.

Pry off the waste ink pads with a flat-head screwdriver.  There is a slot, right next to the screw.  You will see it.

Step Four:

The waste ink pad opens up like a book.  Watch the silver plate that covers the waste ink pad part.  It is quite gangaly, and very hard to get back on once removed, so try not to let it come off the plastic cover – there are opposing hooks and slots, which makes the silver cover hard to get back on the plastic waste ink pads part. It is “loosely” connected to the plastic part, best to not let it come loose.

Artisan 700 waste ink pads part latch.

If you can pry down over this latch next to the screw hole, the waste ink pads come off easily.

Step Five:

Artisan 700, 710, 800, 810 waste ink pads tubing configuration.

Tubing to route the waste ink to the pads.

Locate the tubing – notice how it’s configured.  The waste ink tube goes into a dispersion part, and is this distributed throughout the waste ink pads.  Artisan 700, 710, 800, 810 inkjet printers used a bunch of ink during the cleaning process.

Good view of how the waste ink is sent to the super absorbent waste ink pads.

Good view of how the waste ink is sent to the super absorbent waste ink pads. Click for larger image.

Artisan 700 waste ink pads exposed - open from the bottom of the printer.

Artisan 700 waste ink pads exposed - open from the bottom of the printer.

If you are simply replacing the waste ink pads, just reverse the above steps and you are done.  Watch that silver panel – it likes to fall off, and it is very hard to get back on.

Step Six (optional):

Connect Octoinkjet (Ink-Anarchy in the UK) external waste ink container.

An external waste ink collector can be a very good idea for the Artisan series of inkjet printers, or for any Epson inkjet  – when used with a CI system, and high volumes of printing are being done.  The Epson cleaning cycle wastes a ton of ink, however levels vary depending on printer model.  All that ink has to go somewhere, and when the waste ink pads get “full” the printer will no longer function and the internal memory must be reset (requires Epson service, or 3rd party solution).  The waste ink pads error can be tripped by saturated pads, or when the pre-programmed print limit has been reached.

Installation is quite straightforward.

Connecting the waste ink tubing for the Artisan 700 to an external collector.  Could be a very good idea with the Artisan series - they use a ton of ink on cleaning.

Connecting the waste ink tubing for the Artisan 700 to an external collector. Could be a very good idea with the Artisan series - they use a ton of ink on cleaning.

Plenty of room for the waste ink tube to exit the printer.  We could not see an obvious, or easy way to route the tubing through to the outside with the waste ink pads re-installed, so we just left them out.

Epson Artisan 700, 710, 800, 810 waste ink tubing exiting the printer through the back

The octo waste ink collector sits nicely behind the printer:

Octoinkjet waste ink container for CISS, CIS users - waste ink pad substitute

Step Seven:

If you want to use an external waste ink kit, and, you want to re-install the waste ink pads, you will need to do a little modification. The easiest way involves a drill?  However, there is always the warranty issue, and if you want to preserve your warranty by not modifying the case things get a bit more tricky.  We are not currently aware of a non-warranty breaking method of doing this.  If you know of one, let us know. freetoprint at gmail dot com.

Show me more…

You can get a continuous ink system (CIS, CISS, Bulk Ink) for your Epson Artisan 700, 710, 800, or 810 photo inkjet printers here.  If you are looking for an external waste ink container, you could try to make one yourself – but we recommend Octoinkjet based in the UK.

How To: Epson Artisan 700 Scanner Unit Open Hack

Not really a hack – like an ink cartridge hack, more of a make your life easier exercise.

Why is this necessary?

When using a CI system with your Artisan 700, or 710 inkjet printer the tubing that sticks out from where the ink cartridges are installed, gets crushed by the scanner unit.  To prevent this, you can simply re-locate the scanner sensor that is right behind the cartridge slots – to the peg on the underside of the scanner lid. Very simple process, easy to do.

If you see this error, you will know what we mean:

The scanner unit is open, When replacing ink cartridges(s), close the scanner unit after replacing.

Epson Artisan 700 scanner unit open sensor removal and relocation.

The scanner lid is so sensitive that when routing your CI system tubing out the front, or even sides of the printer, the lid will not fully close without pinching the tubing.  All this requires is a screwdriver, some scotch tape, and some patience.

CI systems for this printer are available here.

Video: Epson Artisan 700 CD-DVD Tray

Artisan 700 Prints To DVDs and CDs With Ease:

Just a quick video showing the coolness that is the Epson Artisan 700 inkjet printer – CD-DVD printing tray.  The Epson Artisan 700 CD-DVD print tray is hidden inside the printer.

Purchase a CI system for this printer here: http://www.4inkandmore.com/epson-arti…

This is good for several reasons, but the main on is that there is no more tray to misplace. The CD-DVD printing tray is contained inside the printer and is there whenever you need it. Simply press the CD tray button, and it emerges from hibernation to serve. The included software makes printing to CDs or DVDs very easy, and kinda fun!

Read more about the Epson Artisan 700 photo inkjet printer here: http://freedomtoprint.com/epson-inkje…

Review – Epson Artisan 800 Waste Ink Reset Software

Et tu, Artisan 800?

Printer ink pads are at the end of their service life. Please contact Epson support.

for info on the Octoinkjet external waste ink kit click here.

Waste ink error on the Epson Artisan 700, 710, 800, 810 series.

Your printer is not broken:

If you simply want to replace the pads, look here.

This error (service request) is common with Epson printers, however it seems to be coming up more lately, and more for the Epson Artisan series specifically.  Owners of the Epson Artisan 700, 710, 800, or 810 be on the look-out for the following error message that will cripple any printer use until resolved,

“Printer ink pads are at the end of their service life. Please contact Epson support.”

If you have used the SSC Service Utility for Epson Stylus printers, then this may not be new information to you (about the planned obsolescence of your Epson printer). We highly recommend SSC program for owners of older Epson printers. It is a 3rd party utility for resetting a number of things on your “presumed dead” Epson printer.

This is not a death sentence for your printer.  There is a way to reset this annoying little “error” for the Epson Artisan series, however it will cost you, and it’s not available trough Epson directly.  You can download the actual Epson service application over at http://www.2manuals.com/ for $20.00 and the error is corrected with the press of a button (resetting the waste ink counter).  This software is for PC only, so if you are a Mac user/owner you will need to boot into Windows if possible – if not, better find a friend with a Peecee you can borrow.  The fact that you have to pay $20.00 for the software is no fun, but at least its available for download, and it corrected the issue – the software also provides some other minimal printer intel.  Epson does provide a (software – PC only) reset utility for some printers, however the Artisan series are not listed there as of yet. They want serial number, name, eMail address, etc…

Epson Adjustment Program For Artisan 800. Waste ink pad reset issue.

Welcome screen once the Epson printer utility reset is open. PC only, this will not run on Mac OS

So for now, the only option we know of is to pay (a 3rd party) for the actual Epson Repair Utility.  We paid our $20.00 and the program worked perfectly – did exactly what we wanted it to do.  We also noticed some other neat monitoring features of the Epson software, but we were disappointed that we were unable to turn things off – scanner sensor, ink monitor, chip reset, etc.  There are a few cool utilities to reset the printer to out of the box condition (factory settings) – you can force a print head (ink) charge, check ink levels, but still frustrated with lack of the ability to disable things.  We tried an EEPROM dump, then attempted re-import and we got an error message to the effect, “you need other software.”

Our Epson Artisan 800 claims that the waste ink pads are full.

Waste ink pads say the need replacing. This is not true, however. Our printer only has 519 prints on it. (see below)

Long story short, it did what we wanted it to do, but wish it did more.  Your mileage may vary, and if you have ideas/ways to turn things off please let us know. The 2manuals offering at $20.00 is the actual Epson tech program.  This program is not distributed by Epson, not intended for public use.  Let’s just say we are not asking them where they got it.

After the waste ink reset process - just the push of a button really on our Epson Artisan 800 inkjet printer.

After clearing the waste in pad counters on the Artisan 800 inkjet printer.

It is also important to note that in some cases it may actually be necessary to replace the waste ink pads at some point, however our faulty Epson Artisan 800 inkjet printer only showed 519 prints, so this was an error message caused by something at the factory.  It was covered by warranty, but we had modified this Artisan 800 to work with our CI system, so warranty service was not an option.  Once a printer gets into the 10k-20k page range, it might be wise to either replace the actual waste ink pads, or another less maintenance option is to re-route the waste ink tube entirely.  We have run an Epson Stylus Photo R200 with a CI system for over 5 years, and after 3 resets, we have yet to replace the waste ink pads.

Lot’s of things to look at:

This is a composite image of what the adjustment program will let you adjust, and what it will let you look at.

Epson Artisan 800 Inkjet Reset Waste Ink Pad Software

Complete list of all the things you can do with the Epson utility software.

Printer information check:

We ran a printer information check before we reset the waste ink pads – just to know the totals.  As you can see below, this specific Epson Artisan 800 had only printed 519 pages according to this report.  Why this printer got the waste ink pad error message is a mystery.

Cannot be right?  The printer will not function at all until the waste ink pad situation is reset.

Information about our Epson Artisan 800 inkjet printer with the waste ink pad issue. Notice there have only been 519 pages print.

Review: That other way of routing your CIS tubing

Another CIS success story.

Kristen provides owners of the Epson Artisan 710 inkjet printer  – pictures, and a youtube video link of routing a continuous inking system (CIS) tubing through the back of the printer.  We still like the sensor method better, however Kristen mentioned that “the screw” was ultra-tight, or glued in place on her Artisan 700 inkjet printer.  We believe her and think this method also rocks.

Step-by-step process provided by Kristen.

Tools:

Epson Artisan 710 CIS, CISS, Continuous ink system - routing of CIS tubing back behind printer.

Tools she used. Pair of blunt-nose pliers, and box cutter.

Where to “grind”:

Epson Artisan 710 grinding required to route the tubing to the back of the printer.

Epson Artisan 710 grinding required to route the tubing to the back of the printer.

Tubing looks very nice:

Epson Artisan 700 CIS tubing routing towards the back of the printer.  Comes out the back of the printer, tube lays flat.

Epson Artisan 700 CIS tubing routing towards the back of the printer. Comes out the back of the printer, tube lays flat.

The finished project:

Epson Artisan 710 CIS continuous inking system connected through the back of the printer.

Epson Artisan 710 CIS continuous inking system connected through the back of the printer. Saving money on ink SUCCESS!

(nice duplexer).  The Artisan 710 includes the duplexer standard (translation, Epson no longer charges $30.00 for this as add-on).

Video?

If you work better with video, Kiristen was nice enough to send that link as well:

Pictures: Epson Artisan 700 With CIS

Epson Artisan 700

Hooked to our handy continuous inking system (CIS, CISS, Bulk Ink)  for unlimited prints.  This system is a no brainer for this printer series as there are no moving parts.  Just install the cartridges, and remove the stoppers, and away you go.

Epson Artisan 700 With CIS, CISS, Bulk Ink System Installed.

Continue reading

Deal: Epson Artisan 700 Refurbished $65.00

Epson Artisan 700:

$79.00 at the Epson store – less $15 coupon = $64.00.

Snapped up this excellent deal last week – have not seen it listed again, so Epson may be testing pricing strategy – they want to price it higher, but hard to when the Artisan 800 series printers (include fax) are on close-out for $99-$129. We used that coupon for $15.00 off and the system still gave us the free shipping.  Nice deal for $64.00.

Epson Refurbished Artisan 700 Inkjet Printer From The Epson Store

Keep an eye out for this continuous inking system users dream.  CI systems work fantastic with the Epson Artisan series of inkjet printers as there are no moving parts for the CI system.

Link is here if you want to see.