News: Epson Artisan 50 Waste Ink Pad – Reset Software

Printer ink pads are at the end of their service life. Please contact Epson support.

This is a very common “error” message that may appear if you use an Epson printer of any kind.  Epson puts a pre-programmed self-destruct number (of pages printed) inside each of it’s printers, and the Artisan 50 is no exception.  In most cases it might seem like the printer is no longer functional, however there are solutions.  If your printer is under warranty, simply contact Epson for a replacement at 562-276-7282 (6am-6pm PST).  If you are in Canada, please call 905-709-2567 (6am-6pm PST). If your printer is out of warranty, there are other options.  Don’t toss that printer, it can be fixed with a simple software patch.

Note: the software that Epson provides (via links below) requires a PC (Windows) operating system to run.  Waste ink reset software is not compatible with Mac OS X.  Epson seems to post the waste ink software for printers that are obviously out of warranty period (have been released for over a year).  The Artisan 50 is not listed here, but should be soon – you can always pay for the reset software at http://www.2manuals.com/.

Epson makes available a waste ink pad reset utility for owners of the following printers:

Artisan 700
Artisan 800
PictureMate
PictureMate Dash – PM260
PictureMate Deluxe
PictureMate Express
PictureMate Flash – PM280
PictureMate Pal – PM200
PictureMate Snap – PM240
PictureMate Zoom – PM290
Stylus C120
Stylus C46
Stylus C66
Stylus C68
Stylus C86
Stylus C88
Stylus C88+
Stylus CX1600
Stylus CX3800
Stylus CX3810
Stylus CX4200
Stylus CX4400
Stylus CX4600
Stylus CX4800
Stylus CX5000
Stylus CX5800F
Stylus CX6000
Stylus CX6600
Stylus CX7000F
Stylus CX7400
Stylus CX7800
Stylus CX8400
Stylus CX9400Fax
Stylus NX200
Stylus NX300
Stylus NX400
Stylus Photo 1400
Stylus Photo R1800
Stylus Photo R1900
Stylus Photo R200
Stylus Photo R220
Stylus Photo R2400
Stylus Photo R260
Stylus Photo R280
Stylus Photo R2880
Stylus Photo R300
Stylus Photo R320
Stylus Photo R340
Stylus Photo R380
Stylus Photo R800
Stylus Photo RX580
Stylus Photo RX595
Stylus Photo RX600
Stylus Photo RX620
Stylus Photo RX680
Stylus Photo RX700
WorkForce 30
WorkForce 40
WorkForce 500
WorkForce 600

If you own one of these printers, simply download the reset utility, follow the directions, and apply to your printer.  We covered the reset software from Epson a while back, look here:

http://freedomtoprint.com/2009/12/14/epson-has-an-app-for-that-epson-ink-pads-reset-utility/

Answers: Artisan 700 Problems? What is a Waste Ink Pad?

Artisan 700 Problems?

The Epson Artisan 700 wireless set-up can be stressful enough, but what happens when the printer gives a mysterious error and demands a call to support.  The Epson Artisan 700 all-in-one inkjet printer is an excellent choice based on numerous reviews around the web, however there are some lesser known problems that may pop up over time – and they have alternative solutions.

Artisan 700 waste ink pads - removed from brand new printer, after initial ink charging.

Artisan 700 waste ink pads - removed from brand new printer, after initial ink charging.

A major issue is the waste ink pads – there are super absorbent pads inside the printer that are present to soak up wasted ink, or ink used during cleaning and spillage through normal printing.  Once these pads get full of “wasted” ink, the saturation level is communicated to a memory chip inside the printer, and the printer will not function until the waste ink memory is reset, and the pads may need changing. This is all covered under the warranty, however if the printer has been modified for a CI system, or other reason, warranty support may be void.

If the printer is out of warranty, there is hope.  That memory chip has to be reset with a piece of software generally reserved for Epson tech support staff. Through the magic of the internet, the Epson made waste ink pad reset software tool from Epson support can be had, for a price.

Removing the waste ink pad – Artisan 700:

Step One:

Get a good work area set-up.  You will need a phillips-head screwdriver, and something with a flat surface to pry something open with.  A small flat-head screwdriver should do the trick.

[tools]

Step Two:

Position the printer with the LCD screen down, and the scanner lid facing away.  Stand it up on the LCD screen side, and have the bottom of the printer facing you.  This way, the screw is easier to get to, and the waste ink pads tray can just fold open like a book.

View of bottom of the Artisan 700 inkjet printer. Waste ink pad is highlighted.

View of bottom of the Artisan 700 inkjet printer. Waste ink pad is highlighted.

Step Three:

Remove a single screw.

Single screw to remove to get the Artisan waste ink pad out of the printer, or gain access to the waste ink tube.

Pry off the waste ink pads with a flat-head screwdriver.  There is a slot, right next to the screw.  You will see it.

Step Four:

The waste ink pad opens up like a book.  Watch the silver plate that covers the waste ink pad part.  It is quite gangaly, and very hard to get back on once removed, so try not to let it come off the plastic cover – there are opposing hooks and slots, which makes the silver cover hard to get back on the plastic waste ink pads part. It is “loosely” connected to the plastic part, best to not let it come loose.

Artisan 700 waste ink pads part latch.

If you can pry down over this latch next to the screw hole, the waste ink pads come off easily.

Step Five:

Artisan 700, 710, 800, 810 waste ink pads tubing configuration.

Tubing to route the waste ink to the pads.

Locate the tubing – notice how it’s configured.  The waste ink tube goes into a dispersion part, and is this distributed throughout the waste ink pads.  Artisan 700, 710, 800, 810 inkjet printers used a bunch of ink during the cleaning process.

Good view of how the waste ink is sent to the super absorbent waste ink pads.

Good view of how the waste ink is sent to the super absorbent waste ink pads. Click for larger image.

Artisan 700 waste ink pads exposed - open from the bottom of the printer.

Artisan 700 waste ink pads exposed - open from the bottom of the printer.

If you are simply replacing the waste ink pads, just reverse the above steps and you are done.  Watch that silver panel – it likes to fall off, and it is very hard to get back on.

Step Six (optional):

Connect Octoinkjet (Ink-Anarchy in the UK) external waste ink container.

An external waste ink collector can be a very good idea for the Artisan series of inkjet printers, or for any Epson inkjet  – when used with a CI system, and high volumes of printing are being done.  The Epson cleaning cycle wastes a ton of ink, however levels vary depending on printer model.  All that ink has to go somewhere, and when the waste ink pads get “full” the printer will no longer function and the internal memory must be reset (requires Epson service, or 3rd party solution).  The waste ink pads error can be tripped by saturated pads, or when the pre-programmed print limit has been reached.

Installation is quite straightforward.

Connecting the waste ink tubing for the Artisan 700 to an external collector.  Could be a very good idea with the Artisan series - they use a ton of ink on cleaning.

Connecting the waste ink tubing for the Artisan 700 to an external collector. Could be a very good idea with the Artisan series - they use a ton of ink on cleaning.

Plenty of room for the waste ink tube to exit the printer.  We could not see an obvious, or easy way to route the tubing through to the outside with the waste ink pads re-installed, so we just left them out.

Epson Artisan 700, 710, 800, 810 waste ink tubing exiting the printer through the back

The octo waste ink collector sits nicely behind the printer:

Octoinkjet waste ink container for CISS, CIS users - waste ink pad substitute

Step Seven:

If you want to use an external waste ink kit, and, you want to re-install the waste ink pads, you will need to do a little modification. The easiest way involves a drill?  However, there is always the warranty issue, and if you want to preserve your warranty by not modifying the case things get a bit more tricky.  We are not currently aware of a non-warranty breaking method of doing this.  If you know of one, let us know. freetoprint at gmail dot com.

Show me more…

You can get a continuous ink system (CIS, CISS, Bulk Ink) for your Epson Artisan 700, 710, 800, or 810 photo inkjet printers here.  If you are looking for an external waste ink container, you could try to make one yourself – but we recommend Octoinkjet based in the UK.

Arrived: Octoinkjet Waste Ink Kit Artisan 800 (CIS, CISS)

Waste ink container from Octoinkjet:

God bless the Queen.

Our Octoinkjet waste ink container add-on for Epson Artisan 800 inkjet printers – will also work with the Artisan 700, 710, and 810 series – has arrived.  This is the external waste ink tank kit, not the bag kit.  We ordered the item from eBay and the shipping was very fast from the UK.  We plan to do an install guide shortly.  Here are some photos of what is included.

Octoinkjet waste ink external box for Artisan Epson inkjet prnters.

Octoinkjet waste ink external box for Artisan Epson inkjet prnters.

Octoinkjet waste ink external box for Artisan Epson inkjet prnters.

Octoinkjet waste ink external box for Artisan Epson inkjet prnters.

What is, “waste ink what?”

There are a set of super absorbent pads inside the printer that catch, store, and disperse ink that is not used by the printer directly.  Ink is used when the printer starts up, shuts down, cleans, and prints – and when there is extra ink, it has to go somewhere.  That somewhere is the waste ink pads, and they do get messy when you print in high volume (500 pages or more per month).  This system is designed to re-route all the extra ink that is dispersed during cleaning, and printing, into an external waste ink container.  This way the waste ink pads stay dry and clean.

Artisan 800 waste ink pad atached to printer via tubing.

Installation is similar to replacing the waste ink pads, however the tubing is attached to an extender tube and the waste ink is re-routed outside the printer.  Very clever actually.

This product is not recommended for Artisan series inkjet printer owners using Epson brand inks.  The money it would cost to achieve print totals in the volume that would be required  – to trip the waste ink pad reset – would be astronomical.

Click here – for Octoinkjet.com.

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Review: Epson Waste Ink Pads – Artisan 800

What exactly are the “waste ink pads?”

If you simply want to reset the error message and resume printing, click here.

Exactly what it sounds like.  Waste ink from cleanings and borderless printing has to have some place to collect, and that place is the waste ink pad. Like a bunch of paper towels wadded up together to trap stray ink.  Here is a picture.

Epson Artisan Waste Ink Pad

Everywhere you see black, or dark – that used to be white.  There is not a sensor here, just an ink collection system.  This is from a printer that was wanting to be reset (we had to reset it with $20.00 utility – read here). That plastic bottle in the middle of the picture has a tube running to it when attached to the printer.  See below.

Why do I care?

If you are getting a “replace ink waste pad, or Epson waste ink pads need replacing” message and the printer has stopped functioning, don’t get ready to toss it quite yet – there might be a quick fix for that.  Try to keep that older printer (less than 3 yrs old) working as long as possible – older printers are great when it comes to compatible cartridges, re-manufactured cartridges, and other inking systems.  These alternatives to overpriced brand name inks are usually more readily available the older the printer is.

Artisan 800 waste ink pad atached to printer via tubing.

There is a constant cat and mouse game going on with the printer manufacturers, and the aftermarket ink manufacturers.  Oddly, it’s not the ink cartridge technology that is changing, so much as it is new engineering efforts to prevent casual refilling, and make reliable professional re-manufacturing more difficult.  Add to that the shrinking of the cartridge, successful litigation against the Chinese compatible cartridge market (near elimination of it), and multiple cartridges for different printers which is confusing the consumer and you have an inkjet printer market which is chaotic to say the least.

Video of the installation or removal.

Been around a while…

The waste ink pads are normally a chore to replace, or bypass, however Epson is making it much easier to re-route the ink waste line on the Artisan line of printers, which is very easy to get to.  Simply remove one screw, pry open plastic cover, and pads and tubing are revealed.  Just a tip, there is a metal plate covering the plastic door – it can get gangly, so try to keep it attached to the plastic pad holder if you can.  Yet another example of some very simplified engineering (manufacturing?) on these Artisan series inkjet printers.  User replaceable parts?

Cart before the horse.

There must be a reset utility available for any of this to work.  You can replace the waste ink pads as much as you like, but without a way to reset the page count (waste ink count) stored in a memory chip inside the printer the printer is just dead.  There might need to be a way to re-route the waste ink flow, or replace the waste ink pads – if – print quality suffers, or paper is getting continuously smeared with ink (and you have traced the problem to this issue).  There are two schools of thought when it comes to waste ink – ignore the error, reset the printer and don’t worry about the pads.  Or, simply re-route the tubing that deposits waste ink – into a container, or bag. We have to admit – we have an Epson Artisan R200 here in the office going on 3 resets, and no seemingly ill effects from the lack of ink pad replacement.  It is possible the waste ink pads can dry themselves out over time, but if you have a high printing volume they may become to wet and need diversion or replacement.

Artisan 800:

As far as the Artisan 800 goes, here is where the ink pads are located.  On the underside of the printer (look for the metal plate).  Remove that one screw (to the right) where the USB, telephone, and ethernet ports are, and that plate levers at the bottom. The waste ink pads pop right out with a twist of a screwdriver (see above video)

Bottom of the Epson Artisan 800 inkjet printer waste ink pad replacement.

Replacement waste ink pads – the one that caused our service error is on the top.

Epson Artisan 800 waste ink pad replacement.  Shown here are two replacement pads - one caused an error, one is pulled from a dead printer.